Shipping policy
🚚 Shipping Times
All orders are processed within 24–48 hours after confirmation.
This includes the time needed to carefully prepare your product and hand it over to our certified logistics partners, who operate according to eco-friendly standards.
📦 Delivery Time
Deliveries take an average of 7–10 business days, depending on your location and the type of product ordered.
For more fragile or high-value items, we use secure and trackable shipping channels, which may take a few extra days — a conscious choice designed to protect both your product and the planet.
♻️ Eco-Friendly Shipping
We’ve chosen low-impact, sustainable shipping methods that help reduce emissions and waste.
🕊️ This may slightly extend delivery times, but it’s a small step toward respecting the Earth — and you.
🎁 Free Shipping
On many products, shipping is completely free — no extra fees at checkout.
It’s our way of saying thank you for choosing Lumi Beauty.
🔍 Order Tracking
Once your order has been shipped, you’ll receive an email with a tracking number so you can follow every stage of your delivery in real time.
Complete transparency, always.
❓ Questions About Your Shipment?
We’re here for you.
If you have any questions or requests regarding your order status, please contact us at:
📩 info@trylumibeauty.com
Our support team will get back to you as soon as possible — with professionalism and care.